Our Services
Expert Support Work Services Newcastle, Lake Macquarie Region
At Sure Port, we provide comprehensive support work services across Newcastle, Lake Macquarie, and Maitland, delivering personalised solutions that truly make a difference. With over 20 years of experience in disability support and 9 years specialising as a Support Coordinator, our support work extends beyond traditional boundaries, combining practical coordination with hands-on community access assistance.
Comprehensive Support Solutions Tailored for Independence
Support Coordination
We’re here to help you make the most of your NDIS plan and feel confident using your supports. Our Support Coordination focuses on understanding your goals, finding the right providers, and helping you bring your plan to life in a way that works for you.
We’ll work alongside you to:
Understand your plan and how to use your funding
Connect you with the right supports and services
Build your confidence and skills to manage your plan over time
Coordinate your supports so everything works smoothly together
Help you problem-solve challenges and stay on track with your goals
Our approach is independent, practical, and personal — we’re here to make things easier, empower your choices, and support you to live life your way.
Recovery Coaching
We’ll work alongside you to build confidence, skills, and a sense of control over your life and recovery journey. Our focus is on what matters most to you — your goals, your strengths, and the future you want to create.
Together, we’ll:
Explore your goals and create a plan that supports your recovery
Build skills and strategies that strengthen independence and wellbeing
Connect you with services and supports that work for you
Navigate challenges and celebrate progress along the way
Encourage self-direction and personal empowerment at every step
Our approach is person-led, flexible, and grounded in hope — supporting you to take the lead in your recovery and live life your way.
Assistance with Social & Community Participation
We provide tailored support to help you take part in social, community, and recreational activities that build skills, confidence, and independence. Our team works alongside you to explore your interests, set personal goals, and take part in activities that support your growth and wellbeing.
This might include:
Joining community, social, or sporting groups
Attending classes or skill-building activities
Taking part in volunteering or employment preparation
Building everyday life skills through real-world experiences
Our approach is flexible and person-centred — we focus on your goals, your choices, and supporting you to connect with others and participate fully in your community.
Assistance with Daily Life
We provide practical, hands-on support with everyday tasks to help you live more independently at home and in your community. Our team works alongside you to build daily living skills, increase confidence, and make day-to-day life easier and more enjoyable.
This support can include help with:
Personal care routines and daily living tasks
Household cleaning, laundry, and meal preparation
Yard and home maintenance
Organising your home environment for safety and comfort
Building skills to manage your own daily activities over time
Our approach is respectful, reliable, and flexible — we focus on supporting you to do things your way and feel confident managing your own home and lifestyle.
Transform Your NDIS Experience
Your NDIS plan should work seamlessly to support your goals and aspirations through comprehensive coordination expertise combined with practical in your community and home. Start your journey.